Before setting up your APN, you will need to get the specific code from your local carrier. In your TickTalk watch, select Settings > Edit APN > + and enter the code from your carrier. You will not need to input APN Type, please leave at Default. After the code is entered, save by selecting the floppy disk in the upper right hand corner. Reboot the watch by holding the silver button and selecting Reboot. Once the watch turns back on, you should see a 3G or 4G symbol next to the signal bars to indicate your data is working.
What type of plan does TickTalk require?
Please make sure your monthly plan is a regular cell phone plan with talk, text, and data. Wearable, digits, tracking, or tablet plans are not compatible with TickTalk. You may need to contact your carrier, switch to the correct plan, and then reboot the watch. You can also contact our Support Team for troubleshooting assistance.
What international carriers does TickTalk work with?
The TickTalk 4 is a 4G unlocked universal device that has been purchased and used in over 100 countries. We have added a feature on the TickTalk 4 that allows you to manually add in your carrier's APN code. For a list of global GSM carriers, you can download our list here.