TickTalk 5 FAQ
- How to remove and replace your TickTalk 5 wristband
- What is Route Shipping Protection?
- How Does Route Process Refunds or Reorders?
- When Should I File a Claim with Route?
- How Do I File a Claim with Route for my Lost, Damaged, or Stolen Order?
- How to Pair your TickTalk 5 with your Parent App
- How to Insert TickTalk 4 SIM to TickTalk 5
- Can I unbound a TickTalk from a previous TickTalk owner?
- How do I switch from TickTalk 4 to TickTalk 5?
- Does TickTalk have geo-fencing?
- Does TickTalk 5 have new parental controls?
- Is TickTalk 5 waterproof?
- How many hours can a fully charged TickTalk 5 last?
- How can I keep my child from adding all their friends or adding people online?
- How does messaging work on TickTalk?
- What are kid's favorite features on TickTalk?
- What are the parental control features on TickTalk 5?
- What ages do you recommend TickTalk for?
- Does TickTalk pair to your phone like an Apple Watch?
- Does TickTalk block calls from unknown callers and strangers?
- Does TickTalk have access to the internet?
- What safety features does TickTalk have?
- How does TickTalk work?
- What is COPPA?
- Is TickTalk COPPA Certified?
- What does it mean to be COPPA compliant?
- How much is TickTalk per month?
- How to set up Wi-Fi Auto Connect
- TickTalk not reading SIM card or has No SIM
- How to tell if my TickTalk is ONLINE or OFFLINE?
- Why is my watch location inaccurate or wrong?
- Why is my TickTalk not charging?
- TickTalk 5 Screen Troubleshooting
- Why is my watch overheating or getting hot?
- My messages aren't going through when on Focus Mode (DND)
- Camera Troubleshooting
- How to maximize long-term battery lifespan on your TickTalk
- Why is my Remote Answer not working?
- Messaging Troubleshooting - APP section
- TickTalk 5 App Troubleshooting - APP section
- Why are my messages not appearing in the TickTalk App?
- Why won't my phone number sync to the watch?
- Why is my Power Base not charging?
- Why is my TickTalk 5 charging cable not working?
- How to Unpair and Reset the TickTalk Watch from the TickTalk App
- How to Reset your TickTalk smartwatch
- Updating your TickTalk Operating System (tOS)
- Connecting your TickTalk Smartwatch to Bluetooth
- IP67 Water Resistance, Battery & Durability
- How To Set Up Your TickTalk 5 Password
- Changing the Theme Setting on your TickTalk smartwatch
- Saving international phone numbers from your TickTalk App for voice calling
- Using Add Friends on your TickTalk smartwatch
- Saving an Emergency SOS Contact from your TickTalk App
- Saving Parent Shortcut Dial Icons on your TickTalk smartwatch
- Limited Access vs. Full Access Contacts
- Using iHeartRadio Family on your TickTalk smartwatch (U.S. Customers Only)
- Updating your TickTalk App Operating System (OS)
- Add customized preset text responses for your TickTalk from the TickTalk App
- Using Remote Answer from your TickTalk App
- Setting daily step goals & see current steps from your TickTalk App
- Setting Do Not Disturb Class Mode (DND) Times from your TickTalk App
- Block Unknown Callers
- Messaging your TickTalk smartwatch from your TickTalk App
- Using FaceTalk Video Calling from your TickTalk App
- Checking your Steps with Activity Tracker from your TickTalk Smartwatch
- Can TickTalk set up voicemail?
- Calling 911 for Emergency Response
- Calling Your Emergency SOS Contact
- Can I unbound a TickTalk from a previous TickTalk owner?
- How has the battery been improved for TickTalk 5?
- How is TickTalk 5 different from TickTalk 4?
- Can TickTalk call international numbers?
- What certifications does TickTalk 5 have?
- Can TickTalk download apps from the internet?
- Does TickTalk get parental consent before collecting any information from my child?
- How does TickTalk protect my child's information?
- Resetting your watch password
- How to remove an old TickTalk from the TickTalk app
- How do I login to my account? - TickTalk 5
- My watch caller ID is incorrect - TickTalk 5
- How can I delete my personal data and/or information? - TickTalk 5
- Where can I order a replacement charging cord? - TickTalk 5
- Why is my TickTalk Offline? - TickTalk 5
- Why arent I receiving TickTalk App notifications on my Android 13? - TickTalk 5
- What do I need when reaching out to support for help? - Customer Support
- What are your hours? - Customer Support
- How do I make a return? - Warranty & Return Policy
- What is your Return Policy? - Warranty & Return Policy