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General Questions

FAQs Knowledge Base
Getting Started TickTalk 5 FAQ FAQ Troubleshooting Features & Settings General Questions Accessories International Customers TickTalk 5 User Manual Cellular Plan & Service TickTalk Wireless International Customers Frequently Asked Questions Return & Replacement Warranty
  • How has the battery been improved for TickTalk 5?
  • How is TickTalk 5 different from TickTalk 4?
  • Can TickTalk call international numbers?
  • What certifications does TickTalk 5 have?
  • Can TickTalk download apps from the internet?
  • Does TickTalk get parental consent before collecting any information from my child?
  • How does TickTalk protect my child's information?
  • Resetting your watch password
  • How to remove an old TickTalk from the TickTalk app
  • How do I login to my account? - TickTalk 5
  • My watch caller ID is incorrect - TickTalk 5
  • How can I delete my personal data and/or information? - TickTalk 5
  • Where can I order a replacement charging cord? - TickTalk 5
  • Why is my TickTalk Offline? - TickTalk 5
  • Why arent I receiving TickTalk App notifications on my Android 13? - TickTalk 5
  • What do I need when reaching out to support for help? - Customer Support
  • What are your hours? - Customer Support
  • How do I make a return? - Warranty & Return Policy
  • What is your Return Policy? - Warranty & Return Policy
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